Call: 757.539.1864
Need Help?
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Do you offer refund advance loans?
Yes! You could receive an advance on your refund of up to $6000 within 24 hours. Please call us for more information.
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Do I even have to file?
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How long will it take to get my refund?
Remember at Quik Tax you can always get a Refund Advance Loan within 24 hours of filing.
As for the timing, the IRS states that nine out of 10 e-filed tax returns with direct deposit will be processed within 21 days of IRS e-file acceptance. Mailed paper returns: If you filed a paper return, please allow 4 weeks before checking the status. Refund processing time is 6 to 8 weeks from the date the IRS receives your tax return.
https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions
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What is the EITC (Earned Income Tax Credit) rate this year?
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For how many children may I claim EITC?
Up to 3.
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How much is the child tax credit and do I qualify?
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My friend and I filed the same day. Their refund has been deposited, mine has not. Why did this happen?
There may be several factors. First, returns are processed in batches. You were probably in different batches. Also, it depends on how many times your bank updates in a day. Some banks update all day while others may do so only one or twice a day. Please be patient. The IRS gives up to date return status information. This system only updates once a day. So no need to call all day as the information may not change. As a last resort please make sure that you do not have any debts that may slow your refund. You may check to see if someone may be offsetting your refund by calling
US Treasury Offset at 1-800-304-3107
or visit:
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I have been checking my refund status all day but nothing has changed. When does the system update?
The system only updates once daily, usually overnight. Do not check your return more than twice in a day. Checking the status more often may lock you out of the system.
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My refund says it was deposited but it has not posted to my account. What do I do?
Please be patient. Your refund may have originated from the west coast and we must allow for the time difference. If you are really concerned you should call your financial institution.
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I called the IRS about my refund but I keep getting the automated system. How can I speak with a live person?
During the filing system it is very hard to speak with a representative. In general, the IRS asks that you only call 21 days after filing. Prior to this there probably won’t be any information available.
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I received a refund advance. How will I get the remainder of my refund?
It depends. If you received your Refund Advance in a check, the remainder will come in a check that you can pick up from the office. At the same time, if you chose direct deposit, the remainder will also come via direct deposit. Direct deposit is always the quickest way to receive your refund.
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Do I have to file all of my w2s for the current year or can I wait 3 years?
You must file all w2s in the tax year earned. So if your w2 is from 2019, it must be filed on your 2019 tax return.
You have 3 years in which you may amend (make any changes) to your tax return.
So, if you do not file a w2 and it negatively affects your refund amount. You will owe penalties and interest from the end of the tax period of that year.
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Can I add w2s from previous tax years to the current one?
No. W2s must be filed in the tax year issued. The year is normally listed on the w2
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I forgot to file a w2 last year. It came after I filed. What do I do?
You must amend that year’s tax return. So simply bring in your return and the missed w2 and you can process your amendment.
https://www.irs.gov/filing/amended-return-frequently-asked-questions
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I filed my tax return, but it was rejected because someone claimed my dependent(s). How can I fix this?
First be sure and verify all of your dependent’s information including the date of birth, social security number and name as listed on their social security card. If everything is correct you should contact the IRS and request a dependent PIN to use in future returns. This is a code that only you will know. Without this code you child cannot be listed on a return.
https://www.irs.gov/identity-theft-fraud-scams/identity-theft-dependents
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How many dependents can I claim on my tax return?
You may file all of your legal dependents. There is no limit.
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Do I have to have my w2 in order to file? Can I use my last paystub?
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I do not have a bank account but I don’t want to wait for a check from the IRS. Are there any other refund options?
Yes. In our office we offer Walmart Visa debit cards on which you can have your return deposited. Or you may obtain your own debit card to receive your refund. You can also have your return sent directly to any Walmart and receive cash at their money centers.
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I still have not received my w2 or other tax documents from my previous or current employer. Who do I call about this?
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Can Quik tax pull up my w2 for me?
In order for us to pull up your w2 you must have the website, login and password provided by your employer.
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I don’t have access to a printer. May I email you my tax documents or can I print them in your office?
Yes. We can print your w2(s). However please make sure you already have the website, login and password. If you have a copy on your email, simply send it to us and we will take care of the rest.
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I heard that I can no longer get credit for my mortgage and other itemized deductions is this true?
No. You may still receive credit however the standard deductions have increased. So in order to actually see a deduction you must meet the higher deductions.
https://www.irs.gov/newsroom/tax-reform-brought-significant-changes-to-itemized-deductions
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I lost my identification. Can I file my return without it?
If you filed with us last year, and your identification is still valid we can use that. If not, you need to contact your local DMV office to get a replacement.
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Is there an app that I can use to track my refund?
Of course. Simply download the IRS2GO app which will allow you 24 hour access to your tax refund.
